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New Salesforce Salesforce-AI-Specialist Test Cram | Certificate Salesforce-AI-Specialist Exam

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Salesforce Certified AI Specialist Exam Sample Questions (Q68-Q73):

NEW QUESTION # 68
Universal Containers recently launched a pilot program to integrate conversational AI into its CRM business operations with Einstein Copilot.
How should the AI Specialist monitor Copilot's usability and the assignment of actions?

A. Run Einstein Copilot Analytics.
B. Query the Copilot log data using the metadata API.
C. Run a report on the Platform Debug Logs.

Answer: A

Explanation:
To monitorEinstein Copilot'susability and the assignment of actions, the AI Specialist should runEinstein Copilot Analytics. This feature provides insights into how often Copilot is used, the types ofactions it is handling, and overall user engagement with the system. It's the most effective way to track Copilot's performance and usage patterns.
* Platform Debug Logsare not relevant for tracking user behavior or the assignment of Copilot actions.
* Querying the Copilot log data via the Metadata APIwould not provide the necessary insights in a structured manner.
For more details, refer toSalesforce's Copilot Analytics documentationfor tracking AI-driven interactions.

NEW QUESTION # 69
Universal Containers needs a tool that can analyze voice and video call records to provide insights on competitor mentions, coaching opportunities, and other key information. Thegoal is to enhance the team'sperformance by identifying areas for improvement and competitive intelligence.
Which feature provides insights about competitor mentions and coaching opportunities?

A. Call Summaries
B. Einstein Sales Insights
C. Call Explorer

Answer: C

Explanation:
For analyzing voice and video call records to gain insights into competitor mentions, coaching opportunities, and other key information,Call Exploreris the most suitable feature.Call Explorer, a part ofEinstein Conversation Insights, enables sales teams to analyze calls, detect patterns, and identify areas where improvements can be made. It uses natural language processing (NLP) to extract insights, including competitor mentionsand moments for coaching. These insights are vital for improving sales performance by providing a clear understanding of the interactions during calls.
* Call Summariesoffer a quick overview of a call but do not delve deep into competitor mentions or coaching insights.
* Einstein Sales Insightsfocuses more on pipeline and forecasting insights rather than call-based analysis.
References:
* Salesforce Einstein Conversation Insights Documentation:https://help.salesforce.com/s/articleView?
id=einstein_conversation_insights.htm

NEW QUESTION # 70
A data scientist needs to view and manage models in Einstein Studio. The data scientist also needs to create prompt templates in Prompt Builder.
Which permission sets should an AI Specialist assign to the data scientist?

A. Prompt Template Manager and Prompt Template User
B. Data Cloud Admin and Prompt Template Manager
C. Prompt Template User and Data Cloud Admin

Answer: B

Explanation:
To allow a data scientist to view and manage models inEinstein Studioand create prompt templates in Prompt Builder, the AI Specialist should assign theData Cloud AdminandPrompt Template Manager permission sets.
* Data Cloud Adminprovides access to manage and oversee models withinEinstein Studio.
* Prompt Template Managergives the user the ability to create and manage prompt templates within Prompt Builder.
* Option Ais correct because it assigns the necessary permissions for both managing models and creating prompt templates.
* Option BandOption Care incorrect as they do not provide the correct combination of permissions for managing models and building prompts.
References:
* Salesforce Permissions Documentation:https://help.salesforce.com/s/articleView?id=sf.
perm_sets_overview.htm

NEW QUESTION # 71
Universal Containers' current AI data masking rules do not align with organizational privacy and security policies and requirements.
What should an AI Specialist recommend to resolve the issue?

A. Configure data masking in the Einstein Trust Layer setup.
B. Add new data masking rules in LLM setup.
C. Enable data masking for sandbox refreshes.

Answer: A

Explanation:
When Universal Containers' AI data masking rules do not meet organizational privacy and security standards, the AI Specialist should configure the data masking rules within the Einstein Trust Layer. The Einstein Trust Layer provides a secure and compliant environment where sensitive data can be masked or anonymized to adhere to privacy policies and regulations.
* Option A, enabling data masking for sandbox refreshes, is related to sandbox environments, which are separate from how AI interacts with production data.
* Option C, adding masking rules in the LLM setup, is not appropriate because data masking is managed through the Einstein Trust Layer, not the LLM configuration.
The Einstein Trust Layer allows for more granular control over what data is exposed to the AI model and ensures compliance with privacy regulations.
Salesforce AI Specialist References:For more information, refer to: https://help.salesforce.com/s
/articleView?id=sf.einstein_trust_layer_data_masking.htm

NEW QUESTION # 72
Which configuration must an AI Specialist complete for users to access generative Al-enabled fields in the Salesforce mobile app?

A. Enable Mobile Prompt Responses.
B. Enable Dynamic Forms on Mobile.
C. Enable Mobile Generative AI.

Answer: C

Explanation:
* Context of the Question
* Universal Containers (UC) has generative AI-enabled fields that users can access in the desktop experience.
* The AI Specialist needs these same fields to be visible and usable in the Salesforce Mobile App.
* Why Dynamic Forms on Mobile?
* Dynamic Forms allow you to configure record pages so that fields and sections can appear or be hidden based on certain criteria.
* When you enable "Dynamic Forms for Mobile," any generative AI-enabled fields placed on the dynamic layout become accessible in the Salesforce mobile experience.
* There is no standard Setup option labeled "Enable Mobile Generative AI" or "Enable Mobile Prompt Responses" as a universal toggle; the existing official approach is to ensure dynamic forms (and the relevant fields) are supported on mobile.
* Conclusion
* Ensuring that these AI-driven fields are visible on mobile is accomplished by turning on Dynamic Forms on Mobile and adding those fields to the dynamic layout. Therefore, Option C is correct.
Salesforce AI Specialist References & Documents
* Salesforce Documentation: Dynamic Forms OverviewExplains how to enable Dynamic Forms for both desktop and mobile UIs, allowing newly added fields (including generative AI-enabled ones) to display in the Salesforce Mobile App.
* Salesforce AI Specialist Study GuideReiterates that to expose generative AI fields or components in mobile, you must configure dynamic forms and ensure compatibility on mobile layouts.

NEW QUESTION # 73
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